So I just have to say....

I am not normally irked by bad customer service, in fact I rarely ever need any service and I am pretty easy going. Yesterday was a different story.

In the local paper there was an advertisement for the grand opening of a new store and there was a form to fill out for a chance to win a gift card. So naturally I filled it out and plotted the day I was going to venture to the store to drop it off.

So Saturday after work I drove out there. I wanted to look around first to see if it was even worth the effort of submitting the entry. I found a few things I liked so I got excited about the opportunity....no, no, the possibility of winning the prize. I searched the store for the box to drop it in. Nothing, you would think it would be up front as you walk in.. nothing, ok. Checked the register area, nope, customer service, no. Ok, so I finally broke down and decided to ask where the box was(it was a defeating feeling because I like to find things myself, I like the hunt) I took out the form and said "are you still"...and without me finishing my sentence she stated "It's in the back where the purple sign is." and with a little attitude. Sooo, ok I go head to the back of the store and there was a red box with a small sign on it. Why would you put this in the back of the store? (I know they want you in the store looking around, I worked in retail) So I shove the entry card in and turn right back around to go to the front door. As I hit the door I hear the same customer service woman say "If I have to tell one more person where that stupid box is..."

It really made me mad. First of all its your job. And maybe, oh, I don't know, move it if you don't want to be bothered doing your job, which by the way, is to serve the customer. I don't know why it made me mad exactly, but it did. Maybe its because it was unprofessional and I would have never said something like that when there were customers around. And with this economy, you should be lucky you even have this job.

It must be a sign, a commercial just ran on tv for this store. I better win! that is all I have to say!